Need help?

Frequently Asked Questions

Check out our FAQ below.
If you still need help please feel free to contact our team.

Orders & Shipping

How do I get my ebooks or audiobooks?

When purchased, our trusted digital distribution partner, BookFunnel, will email you a web link providing immediate online access to your ebook or audiobook.

The online page at BookFunnel also offers instructions on how to download your book or deliver the file straight to your preferred device.

If the email hasn’t arrived in 10 minutes after purchase, please look for it in your Spam folder.

If you have any issues accessing your purchase or do not receive a download email, visit https://bookfunnel.com/help/.

I found my download link, but it says it's already expired. Now what?

Links are only active for 2 weeks from the date of purchase due to BookFunnel's policy.  If you email help@bookfunnel.com they will be able to reset the links for you, simply provide your order number & email address you used to purchase the books.

I placed an order! Now what?

You will receive an email confirming your purchase, and we will get to work on packing up your items! Once an order has shipped from us, you will then receive an email notification with a tracking number.

Do you ship internationally?

At the moment we only offer shipping for physical products to customers in the United States—but don't worry we are planning to grow this to worldwide shipping in the future! Thank you for your patience.

Can I change something about my order and/or cancel it?

Unfortunately, we’re not able to accept order cancellations and/or changes once placed, so please make sure you definitely want your products before placing an order!

What if I want to speak to someone?

We want to speak to you too! Feel free to contact us with any questions, concerns, or feedback. We will be sure to get back to you as soon as possible.

Refunds & Returns

Can I return my order?

Unfortunately, we do not accept returns. All sales are final. We apologize for any inconvenience this may cause, but we stand behind the quality of our products and believe that you will love them just as much as we do!